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You have successfully logged in, located your module, and clicked the “start” button–but a blank page opens and nothing happens?

 

*Disclaimer: Mozilla Firefox (pictured below) no longer supports Adobe Flash Player and will not run modules that use Flash.

If you continue to experience the blank screen while using a recommended browser, the issue is likely due to outdated Adobe Flash Player plugin on your browser. Here are two steps to resolve:

  1. Log in to your account and open the module using a different internet browser. If this does not work, move to step 2.
  2. Update Adobe Flash Player.

 

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How do I update Adobe Flash Player?

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